Terms & Condition

  • All billed rates are inclusive of GST.
  • The Cleaners accept no liability for any loss or damage to the clothes arising out of fire, theft, riot, or any other similar unforeseen causes.
  • Every effort is made to deliver the clothes on time, but if due to some uncontrollable circumstances the delivery becomes late, the customer is not entitled to any compensation or reduction in the charges.
  • Customers are requested to check their pockets thoroughly. The firm shall not be responsible for any loss arising on this account.
  • Every effort is made to remove stains, but if some stains are unremovable, the customer shall have no right to claim a reduction in charges.
  • The firm shall not be responsible for any damage or discoloration of clothes arising out of defects in manufacture.
  • In the case of any garment being cleaned for the first time, you should be aware that even when using the most delicate dry cleaning techniques, there is a remote possibility of a slight change in size, texture, or color bleeding.
  • We take the utmost care in dry cleaning garments. However, any exception found at the time of processing would be final, as 100% detection at the time of booking is not possible. The same will be notified to you before processing.
  • In case of a claim for which we are responsible, including a claim for loss or damage, we will either repair or offer compensation for the fabric. However, the claim shall not exceed 10 times the charges for processing the item as listed in the invoice.
  • Garments with decorative items such as beads, sequins, buttons, buckles, etc., made out of delicate fabrics are cleaned at the customer’s risk. We will not take any responsibility for loss or damage under any circumstances.
  • Kindly collect your clothes within 15 days from the date of delivery, after which we will not be responsible for loss or damage. However, if you still do not collect them, an extra 25% will be levied as safekeeping charges every month.
  • We accept cash, card, cheque, etc.
  • All disputes, if any, are subject to Delhi Jurisdiction only.
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